Pricing
Simple, predictable pricing.
Every plan includes a 7-day free trial.
Compare plans
| Feature | Starter | Growth | Pro | Scale | Enterprise |
|---|---|---|---|---|---|
| Apps | 1 | 3 | 10 | Unlimited | Unlimited |
| Team members | 2 | 5 | 15 | Unlimited | Unlimited |
| Conversations | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Live chat widget | |||||
| Knowledge base | |||||
| Helpdesk & ticketing | |||||
| Feature requests & changelog | |||||
| AI agent | Limited | ||||
| AI compose | |||||
| AI routing rules | |||||
| Live visitor presence | |||||
| Live session view | |||||
| Email & Slack sync | |||||
| Customer context & metadata | |||||
| Live translation | |||||
| Shopify auth & Polaris embeds | |||||
| Review requests (App Bridge) | |||||
| Collaborator access requests | |||||
| Custom SLA | — | — | — | — | |
| Dedicated onboarding | — | — | — | — | |
| Priority support | — | — |
All plans include a 7-day free trial. Cancel anytime.
FAQ
Common questions.
How long does setup take?
Most teams are up and running in under 10 minutes. Add the widget script to your site, invite your team, and start receiving conversations immediately.
How much does it cost?
Plans start at $49/month for one app and scale with the number of apps and team members. Every plan includes unlimited conversations and a 7-day free trial. See the full plan comparison.
What happens when my free trial ends?
You choose a plan to keep going. If you need more time to evaluate, reach out and we'll help you figure out the right fit.
How does team collaboration work?
SuperRelay supports roles, assignments, internal notes, and shared conversation ownership. Your team can hand off conversations, collaborate on tricky issues, and stay aligned without meetings.
Is SuperRelay built specifically for Shopify app teams?
SuperRelay works for any software team, but it is purpose-built for the pace and workflows of Shopify app founders. The interface is fast, lightweight, and designed for teams that ship quickly.
Who owns the data?
You do. Your conversation data, customer information, and team activity all belong to you. We never sell or share your data with third parties.
Can I migrate from another tool?
Yes. We provide migration support for teams coming from Intercom, Crisp, Drift, and other common platforms. Contact our team for a smooth transition — or see how SuperRelay compares to the tool you're using today.
Move support as fast as you ship.
Join the teams already delivering faster, better support with SuperRelay.
Free 7-day trial · Cancel anytime