SuperRelay vs Featurebase
Featurebase is a modern, well-priced alternative to Canny — feedback boards, roadmap, and changelog with a clean UI. Like any standalone feedback tool, it lives outside your support workflow. SuperRelay folds feedback and changelog into the platform your team already answers customers in, rendered natively inside your Shopify app.
At a glance
| SuperRelay | Featurebase | |
|---|---|---|
| Made for | Shopify app developers | SaaS teams gathering feedback |
| Feature requests, roadmap & changelog | ||
| Rendered inside your Shopify app with Polaris-native surfaces | — | |
| Live chat, helpdesk & AI agent included | — | |
| Pricing model | Included in your support plan | Tiered, per project |
Choose Featurebase if…
- You want a dedicated feedback tool and already have support covered
- You need public roadmap portals as a standalone marketing surface
- Your product isn't a Shopify app
Choose SuperRelay if…
- You want feedback, changelog, and support in one tool with one bill
- You want merchants to submit requests without leaving your app
- You want support conversations and feature requests connected to the same customer record
More comparisons
This comparison reflects our understanding of Featurebase from publicly available information. Features and pricing change — check Featurebase's site for current details.